How do I return/cancel an item?
Seminar tickets are transferable but not refundable. Please send an email to firstname.lastname@example.org from the email that was used to purchase the ticket with a message explaining the transfer and the name, email address, and phone number of the new attendee. If the event is cancelled or rescheduled by us, we offer all ticketholders choice of full refunds or exchange for online events.
In certain cases, we may, at our discretion, authorize a single 2-day access for the online seminar in place of an unused ticket to the live local seminar, with notice prior to the event.